Privacy Policy
Effective Date: May, 2019
Thank you for using this website. which is owned by Stouse, LLC (“Stouse,” “we,” “us,” or “our”). This privacy policy (this “Policy”) applies only to information collected through www.stouse.com (our “Site”).
Scope of This Policy
This online privacy policy (this “Policy”) applies only to information collected through Stouse-owned platforms on which it is posted (collectively, this “Site”), including our website at www.stouse.com. It does not apply to third-party platforms or to other platforms owned by Stouse on which this Policy is not posted.
Some of the information we collect through this Site may be “Personal Information” – information that identifies you personally, alone or in combination with other information available to us. Other information may be non-personally identifiable, such as information collected by cookies.
Your Consent
This Policy is part of the Terms of Use that govern your use of this Site. A link to our Terms of Use is provided at the bottom of each page of this Site.
Please take a few minutes to review this Policy. It governs your use of the Site.
Privacy Notices
This Policy may be supplemented or amended from time to time by “privacy notices” posted on this Site. These privacy notices provide a level of detail that we cannot provide in this more general description of our privacy practices. For example, certain pages of this Site may contain privacy notices providing details about the Personal Information we collect on those pages, why we need that information, and choices you may have about the ways we use that information. Privacy practices related to specific contests we offer will appear in the contest rules.
Other Agreements
When you sign up to use a special feature of this Site, you may be asked to agree to special terms governing your use of the special feature. In such cases, you may be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a click-through agreement. If any of the terms of the click-through agreement are different than the terms of this Policy, the terms of the click-through agreement will supplement or amend this Policy, but only with respect to the matters governed by the “click-through agreement.”
Types of Personal Information We Collect
Information You Manually Provide. Stouse collects the Personal Information you manually provide (using your keyboard, mouse, or touchpad) when you use our Site. For example, we collect the information you provide when you place an order, register to be a reseller, request a quote, subscribe to our blogs, and/or email updates, ask us a question, or otherwise interact with our Site. Some of the information you manually provide may be Personal Information. For example, if you register with www.stouse.com, and/or subscribe to our digital products and services, we may ask you to provide your name, email address, and other information. Some features and services require additional Personal Information or demographic information. For example, when you enter contests you may be asked to provide your phone number so that we can reach you in the event you win a prize. We may also collect any Personal Information you submit on or through our Site when you provide Feedback, comment on an article, or contact us with questions. For example, we collect the Personal Information you provide when you subscribe to one of our newsletters, review or comment on one of our products, or contact us with questions. Some of the information you post to this Site may constitute User-Generated Content. All User-Generated Content must comply with our Terms of Use.
Information Others Manually Provide. On some pages of our Site, users can submit information about other people. For example, a Stouse reseller places an order to be shipped directly to its client. In order for it to be sent directly to the client, the reseller must submit the client’s name and address. We use this information to send the order to the client. We also store this information so that the reseller does not have to reenter it the next time he/she wants to send an order to that client. On our Site, users can also email a message to another person by entering that person’s name and email address. We use the information to personalize and send the message to the other person.
Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your web browser. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings. Generally, we do not link the information provided by your browser to your Personal Information.
More About IP Addresses. Your IP address is the identifier assigned to your particular computer when you access the Internet. Depending on how you connect to the Internet, your IP address may always be the same, or it may change each time you access the Internet. IP addresses do not include your name, email address or other Personal Information, but in some cases, they can be used to identify you. For example, if you have registered with our Site, we may link your IP address to account information that identifies you personally. We may also provide your IP address to our third-party service providers who can use it to identify information such as your state and zip code. If we suspect inappropriate or criminal activity or a threat to our Site or their users, we may also share our server logs—which contain users’ IP addresses—with the appropriate investigative authorities, who could use that information to trace and identify individuals.
Cookies and Similar Technologies. Most websites use cookies and/or similar technologies to place information about a user’s visit to that website in a small data text file that is stored on the user’s computer. In general, we use cookies and other web technologies to:
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- collect information about the ways visitors use our Site—which pages they visit, which links they use, and how long they stay on each page;
- support the features and functionality of our Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits; and
- personalize your experience when you use our Site, including by serving targeted advertisements.
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Generally, the information we collect using these web technologies does not identify you personally. If, however, you have created a user account, we may link the information we collect using these web technologies to other information that identifies you personally.
If you do not wish to receive cookies, you may be able to set the browser of your computer or mobile or tablet device to reject cookies or to alert you when a cookie is delivered. You may also be able to delete our cookies as soon as you leave our Site. Although you are not required to accept our cookies when you visit our Site, if you set your browser to reject cookies, you may not be able to use all of the features and functionality of our Site.
About Ads
Information About Third-Party Cookies and Interest-Based Advertising
In addition to the cookies Stouse delivers to your computer through our Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Site. To learn more about Google Analytics, click here. To learn how Google uses data when you use our partners’ sites or apps, click here. We also use Bing Ads. Microsoft collects Personal Information from Stouse’s page to provide Bing Ads. The Microsoft Privacy Statements is available here. In addition, we use HubSpot and CrazyEgg. We use CrazyEgg’s Client Site Visitor Cookie, as described in its terms available here, as well as CrazyEgg’s Analysis Service. CrazyEgg’s opt-out feature is available here.
Each email Stouse sends out using the HubSpot Service must contain an advisement that the consumer may unsubscribe, opt-out, or otherwise stop unnecessary communications. To unsubscribe from a Stouse email, click on the unsubscribe link in the footer of the email. Stouse must promptly comply with these requests. The HubSpot acceptable use policy is available here. To read the HubSpot terms of service, click here. If using any developer tools, including APIs, Stouse must comply with developer terms.
Stouse must comply with laws relating to telephone marketing.
Other third parties may deliver cookies to your computer or mobile or tablet device for the purpose of tracking your online behaviors across nonaffiliated websites and delivering targeted advertisements either on our Site or on other websites.
You have choices about the collection of information by third parties on our Site. For example, if you don’t want information about your visit to our Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to Stouse.
In addition, if you would like to opt-out of having interest-based information collected by certain entities during your visits to our Site or other websites, please click here. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on our Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies.
User-Generated Content
The User-Generated Content you submit on or through this Site may be available to others who visit this Site. In addition, we may use User-Generated Content you submit on or through this Site in advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the User-Generated Content for such purposes.
Therefore, you should have no expectation of privacy with respect to User-Generated Content you submit on or through this Site. You should not submit any User-Generated Content you do not wish to make available to the general public, and you must take special care to make sure your submissions comply with our Terms of Use. In particular, your submissions must not violate the privacy or other rights of others.
How We Use Personal Information Collected Through This Site
Generally, we use the Personal Information we collect through this Site:
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- to provide the information, products, and services you request;
- to provide payment processing and account management;
- for security, credit or fraud prevention purposes;
- to provide you with effective customer service;
- to provide you with a personalized experience when you use our Site;
- to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
- to contact you with information and notices related to your use of our Site;
- to invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us);
- to better understand your needs and interests;
- to improve the Site Content, functionality and usability of this Site;
- to improve our products and services;
- to improve our marketing and promotional efforts; and
- for any other purpose identified in an applicable privacy notice, click-through agreement or other agreement between you and us.
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Please see below for information about the choices you have about the ways we use your Personal Information.
Use of Aggregated Information
We may use information gathered through our Site to create a compiled, aggregate view of our Site’ audiences and their visitors’ usage patterns. We use aggregated information to operate our services and to better understand our audience as we develop new products and services. We may also share aggregated information with our third-party service providers as well as with potential investors, advertisers, and subscribers so they can better understand and/or market to our audience. For example, we might share that a certain percentage of our users are female or within a certain age range or live within a cluster of zip codes. Aggregate information is not personally identifiable.
Use of Survey Information
From time to time, we may post a survey on our Site or, if we have your contact information and your consent, we may send you a questionnaire or survey. We compile statistical information from the responses to our surveys. These statistics are not personally identifiable. These statistics help us understand the needs and preferences of the groups we serve and improve the Site Content and Site functionality.
Your Choices
In General. We respect your right to make choices about the ways we collect, use and disclose your Personal Information. We will include an “opt out” link in each electronic newsletter or promotional e-mail we send you, so that you can inform us that you do not wish to receive such communications from us in the future.
Previously Expressed Preferences. You may change previously expressed preferences regarding how we use your Personal Information. If you are a registered member of this Site, you may be able to change certain privacy preferences through your account settings. Otherwise, if at any time you wish to be taken off our mailing lists, please contact us by e-mail at the email or address listed below. Please provide your full name, postal address and e-mail address so that we can find you on our mailing lists. Once we have the information we need, we will remove you from our emailing lists as you have requested. Please give us a reasonable amount of time to honor your request.
Do Not Track (“DNT”) Mechanisms. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals.
How to Access, Update or Correct Your Personal Information
You can access, update or correct Personal Information related to your membership on www.stouse.com by clicking here. You can access, update or correct Personal Information related to your account by clicking here. If you are unclear as to how to access, update or correct your Personal Information, please contact us. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity. In most cases, we will provide access and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identity.
Steps We Take to Safeguard your Personal Information
We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of Personal Information you submit on or through this Site. For example, when collecting credit card information for online purchases, we offer secured-service transactions that encrypt your information in transit to thwart others from intercepting or misusing it. Unfortunately, no Web site, server or database is completely secure or “hacker proof.” We, therefore, cannot guarantee that your Personal Information will not be disclosed, misused or lost by accident or by the unauthorized acts of others. Further, we cannot control the dissemination of Personal Information contained in User-Generated Content you post on or through our Site, and you should have no expectation of privacy in such information.
How We Share Your Personal Information With Others
Third–Party Service Providers. Stouse shares Personal Information collected through our Site with third-party service providers who act for or on behalf of Stouse. For example, we may use third-party vendors to design, operate, and/or host our Site, to conduct surveys, and to help us with our promotional efforts. These third parties may need information about you to perform their functions.
With Other Users of this Site. The User-Generated Content you submit on or through our Site may be available to others who visit our Site. Any Personal Information contained in User-Generated Content you submit can be read, collected, or used by others, and could be used to send you unsolicited messages. In addition, we may use User-Generated Content you submit on or through our Site in connection with our news gathering and reporting activities or for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the User-Generated Content for such purposes. Therefore, you should have no expectation of privacy with respect to User-Generated Content you submit on or through our Site. You should not submit any User-Generated Content you do not wish to make available to the general public, and you must take special care to make sure your submissions comply with our Terms of Use. In particular, your submissions must not violate the privacy or other rights of others.
With Other Carefully Selected Business Partners. From time to time, we may share your Personal Information with selected third parties (other than our service providers) for their own marketing purposes. For example, we partner with third parties to sponsor contests or other promotions, and we may share with these third parties the Personal Information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in” as required by applicable law. In some cases, you will not be able to participate in a contest or take advantage of a promotion unless you consent to the disclosure to our business partner of the Personal Information you submit in connection with the contest or promotion.
With Our Licensors, Manufacturers and our Affiliates. We may share the information collected through the Site with our affiliates, manufacturers and licensors (collectively “Other Parties”). Our Other Parties may use the information in all the ways listed in this Policy, provided that such use relates to services authorized by Stouse.
Within the Stouse Family of Businesses. We may share information collected through our Site with other companies in the Stouse corporate structure, including affiliates, subsidiaries, parent companies, and sister companies existing now or hereafter acquired. These Affiliate companies are permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Policy.
Business Negotiations. We may contemplate, for strategic or other reasons, selling, buying, merging, or otherwise reorganizing one or more of our businesses. In negotiating with a third party about entering into such an arrangement, we may need to disclose your Personal Information. In such cases, we will take reasonable measures to protect the Personal Information we disclose, for example, by requiring a prospective purchaser to sign a non-disclosure agreement limiting the use and protecting the confidentiality of the Personal Information.
Business Transfers. We may transfer the Personal Information you submit on or through our Site to any organization that acquires or merges with us.
Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose your Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your Personal Information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
With Third-Party Social Media Platforms. We may provide functionality on our Site that allows you to automatically post information to a third-party social media platform (such as Facebook, Twitter, or Pinterest). If you choose to take advantage of this functionality, people with access to your profile on the third-party platform will be able to see your post. Thus, you should have no expectation of privacy in those actions. Further, if you choose to link your profile on our Site with an account on a third-party social media platform, we may share the information in your profile with that third-party platform. We may also use third-party social media platforms to offer you interest-based ads. To offer such ads, we may convert your email address into a unique value which can be matched by our partner company with a user on their platform. Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve.
In Aggregate or De-Identified Form. We use information collected through our Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so we and they can better understand our user base. We may also share with third parties information about how particular individuals use our Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively. We may provide basic demographic information (gender and age) in conjunction with providing Individualized Data. Third parties typically use this information for analytical purposes and to market their own products and services.
As Described in a Privacy Notice. We reserve the right to disclose your Personal Information as described in any privacy notice posted on a page of this Site where you provide that information. By providing your Personal Information on that page you will be consenting to the disclosure of your Personal Information as described in that privacy notice.
As Described in a Click–Through Agreement. We reserve the right to disclose your Personal Information as described in any click–through agreement to which you have agreed.
Children Under the Age of Thirteen
Our Site is not intended for children or minors twelve years of age and under without the permission of a parent or guardian. If you believe that a child has submitted Personal Information on or through our Site without the consent and supervision of a parent or guardian, please contact us so that we can take appropriate action.
Links to Other Sites
Our Site may provide links to other websites operated by third parties. We expect our partners, providers of content and services, and advertisers to be transparent about their data protection practices. Be aware, however, that we have no control over third-party websites. This Policy does not apply to Personal Information collected on any third-party website. When you access third-party websites through a link on our Site, please take a few minutes to review the privacy policy posted on that site.
This Policy May Change
This Policy describes Stouse’s current policies and practices with regard to the Personal Information we collect through this Site.
We are continually improving and adding to the features and functionality of our Site and the services we offer through our Site. As a result of these changes (or changes in the law), we may need to update or revise this Policy. Accordingly, we reserve the right to update or modify this Policy at any time, without prior notice, by posting the revised version of this Policy behind the link marked “Privacy Policy” in the universal footer of the websites governed by this Policy. Your continued use of our Site after we have posted the revised Policy constitutes your agreement to be bound by the revised Policy and your agreement that any information we previously collected from you may be used as described in the revised Policy.
For your convenience, whenever this Policy is changed, we will alert you by placing the word “New” next to the link marked “Privacy Policy” in the universal footer of the websites governed by this Policy. We will also update the “effective date” at the top of this page. If you have not used our Site recently, be sure you check the effective date to see if this Policy has been revised since your last visit.
You may access the current version of this Policy at any time by clicking the link marked “Privacy Policy” in the universal footer of the websites governed by this Policy.
Definitions
In addition to definitions that appear elsewhere in this Policy, the following definitions also apply:
The term “Affiliate” means any entity that is controlled, directly or indirectly, by Stouse, including all wholly owned subsidiaries of Stouse.
The term “Site Content” refers to all of the software and code comprising or used to operate our Site, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on our Site, including User-Generated Content.
The term “Feedback” refers to the Content you post on or through our Site that is specifically about how we can improve our Site and the products and services we make available through our Site.
The term “Personal Information” refers to information that identifies you personally, alone or in combination with other information available to us. Examples of Personal Information include your name, address, and e-mail address.
The term “Policy” refers to this online privacy policy.
The term “User-Generated Content” refers to all of the text, photographs, images, illustrations, graphics, sounds, video, audio-video clips, and other content you post on or through this Site using the social networking tools we make available to registered members of this Site. One way that User-Generated Content differs from other information you provide to us is that, once submitted, User-Generated Content may be made available instantaneously to others who visit this Site. Examples of User-Generated Content include comments posted to discussion boards and reviews of products available on this Site.
Contact Us
If you have any questions about this Policy or our privacy practices, please contact us using the information provided below:
Stouse, LLC
300 New Century Parkway
New Century, KS 66031
Email: orders@stouse.com